01/01/2024
Question: Error “The media could not be loaded, either because the server or network failed or because the format is not supported.”
Answer: New servers were added some days ago and this error appeared on them, But it should be fine now.
What is Hexload and How Does it Work?
Hexload is a file and video hosting service where you can upload your videos, share them, and optionally earn money.
Why do we recommend Hexload?
It's free and flexible! If you ever need to send a file too large for email, Hexload can assist. It's perfect for secure remote storage for off-site backups and accessing personal data on the go. If you can't find what you need, Hexload can customize your account with unique features tailored to you at no extra cost.
How long are files stored?
Forever. For free users, active files are stored for a lifetime, requiring at least one download every sixty/hundred days, with unlimited storage and zero restrictions. If you need more, Hexload premium plans offer additional customizable account and download page options.
Is Hexload really free?
Yes. The core service is entirely free and will remain so indefinitely. There are no hidden costs for hosting your files. While we have paid plans for advanced features, the basic service is always free to use.
What kinds of files can be uploaded?
Anything legal. Hexload was created to allow everyone to share files, and we can continue offering the service as long as shared files comply with the law. Please refer to Hexload's terms of service for more information.
How do you upload files on Hexload?
You can upload files or videos via browser, FTP, Remote URL, and API.
How do you remove ads from the player and download pages?
Navigate to the Dashboard > Configuration tab and choose Non-Profit mode. This will disable most ads for you and your viewers. Alternatively, you can purchase our premium bandwidth service to remove 100% of ads from the player for all your viewers.
What are the main features?
Track and manage files
Upload up to 15GB per file
Password protection
Exclusive video player
Flexibility to control almost everything
Unlimited storage
Longer file retention upon request
Unlimited bandwidth
No download limits
Ad-free
Direct downloads
Remote upload
No download delays
Resumable downloads
Parallel downloading
Unlimited transfer quota
High-speed download
Ability to sell your files as you desire
Are there bandwidth limitations?
No, there are no bandwidth limitations. You may also choose to purchase our premium CDN bandwidth for direct and fast downloads or streams for your users.
How are views counted per day?
Views/downloads are counted multiple times within 24 hours per user/IP.
What payment methods do you support?
We offer five payout options, including PayPal, Webmoney, Bitcoin, Litcoin, and Payeer.
If you have additional questions, feel free to contact us using our contact form or the live chat button at the bottom right of this page. We will do our best to get you started with your Hexload account in less than 10 minutes!